Carrie Luster is the backbone of Axiom, bringing over 20 years of administrative and management experience to the firm. As Firm Administrator and Relationship Manager, she plays a pivotal role in strategic leadership, daily operations, and client engagement, ensuring both the internal efficiency of the firm and an exceptional client experience.

Her responsibilities include project management, event planning, client relationship management, and workflow optimization through effective delegation and team empowerment. As Relationship Manager, Carrie proactively engages with clients, ensuring their needs are met with personalized support and strategic solutions. She is committed to fostering trust, strengthening long-term partnerships, and enhancing the overall client experience.

Carrie is dedicated to providing training, resources, and feedback to foster team growth. In financial management, she ensures the accuracy of financial reports, aligns budgets with organizational goals, and oversees payroll, accounts payable, and receivable.

With a strong focus on client relationships, Carrie’s goal is to ensure every client and stakeholder feels valued and supported through clear communication, proactive engagement, and a deep understanding of their goals and challenges. She is committed to continually enhancing the client experience by delivering exceptional service and building meaningful connections.

Carrie has been married to her husband, Jimmy, for 20 years. They have a daughter, Livy, and a son, Luke. In her spare time, she enjoys baking, playing the piano, and working out. As a family, they love hiking, camping, biking, and hosting game nights.

Carrie and Jimmy are actively involved in their church, serving through teaching, mentoring, the praise team, and community service. They are also passionate about adoption and foster care, dedicating themselves to supporting families and providing assistance in various ways.