20: Make A Decision (Any Decision)

The more experience we get with businesses that have never done strategic planning before, the more we see organizations that fail to make decisions. Even bad decisions can be better than no decisions. For these companies, a strategic plan provides the security that allows them to make more decisions, knowing that even a bad decision will be detected and corrected before it can do too much damage.

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21: Note Taking Workflow, Etc.

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19: Highest and Best Use